Measuring our performance and continually improving the services we deliver.

Every day, CWR delivers services that thousands of residents and communities across Cheshire West and Chester rely on. Understanding how well those services are performing is an important part of how we operate, helping us maintain strong performance, respond to challenges and focus our efforts where they can make the greatest difference.

Across CWR, we track a range of measures covering our day-to-day operations, from collection performance and recycling to health and safety and other key areas of the business. These results help inform the decisions we make and provide a clear picture of our performance over time.

By sharing our results, we provide greater transparency around the services we deliver and the progress we are making.

Explore our latest performance figures below.