Cheshire West Recycling Ltd Privacy Notice
1. Introduction
At Cheshire West Recycling (CWR), we take your privacy seriously. This Privacy Notice explains how we collect, use, share, and protect your personal data whenever you interact with us—whether through our website, when you use our services, or when you get in touch. This notice applies to all individuals whose data we process, including customers, website visitors and business contacts.
We process personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and any other relevant laws.
2. Who we are
Data Controller/Processor: Cheshire West Recycling Limited
Registered Address: Road Three Operations Hub, Winsford, Cheshire, CW7 3PD
Website: https://cwrecycling.co.uk
Contact: info@cwrecycling.co.uk
In most cases, we act as a data controller, but in some circumstances, such as when providing services on behalf of another organisation, we may act as a data processor.
Data Protection Officer (DPO): dpo@cwrecycling.co.uk
3. What personal data we collect
- Contact Information: name, email address, phone number, postal address
- Business Information: job title, company name, business contact details
- Service Data: recycling or waste service details, communications, preferences
- Technical and Usage Data: IP address, browser type, device details, website usage data
- Marketing Preferences: your communication preferences
- Voluntary Information: any other information you choose to share
We do not intentionally collect special category data unless necessary and with explicit consent.
4. How we use your personal data
- Providing and improving services
- Customer support and communication
- Meeting legal obligations
- Business operations and analysis
- Marketing and newsletters (with consent or legitimate interest)
- Website performance and security
5. Lawful bases for processing
- Performance of a contract
- Public task (e.g. services for local authorities)
- Legal obligation
- Legitimate interests
- Consent (where required)
6. How we share your personal data
- Service providers and processors: IT, hosting, logistics, etc.
- Regulatory authorities: e.g., Environment Agency, HSE, DEFRA
- Professional advisors: accountants, auditors, legal advisors
- Business transfers: during mergers or acquisitions
7. International data transfers
If data is transferred outside the UK, appropriate safeguards like Standard Contractual Clauses are used to protect your information.
8. How we protect your data
- Secure servers and restricted access
- Encryption and secure communications
- Staff training
- Data breach response procedures
9. Data retention
Data is kept only as long as necessary to fulfil purposes or meet legal requirements, with retention periods depending on the data type.
10. Your rights
- Access to your data
- Correction of inaccurate data
- Erasure of data (where appropriate)
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent (where applicable)
To exercise any of these rights, contact our DPO at dpo@cwrecycling.co.uk.
11. Cookies and tracking technologies
Our website uses cookies to improve functionality and gather usage data. You can manage your cookie settings in your browser. Read our Cookie Policy for details.
12. Automated decision-making
We do not use automated decision-making that significantly affects individuals.
13. Complaints
If you have concerns, contact our DPO. You also have the right to lodge a complaint with the Information Commissioner’s Office:
- www.ico.org.uk
- Phone: 0303 123 1113
14. Updates to this notice
This notice may be updated. The latest version will always be available on our website. Please check back regularly.
Last updated: 13th June 2025